Interior view of Stringers Home Decorating Centre showcasing paint supplies, brushes, and decorating tools for home improvement projects.
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Privacy Policy

Effective Date: 01/10/25

E. Stringer (Paints) Limited trading as Stringers Home Decorating Centre (“we,” “our,” or “us”) is committed to protecting your personal information and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We Collect

We only collect what’s needed to fulfil your orders and provide the best service:

  • Identity & contact data – name, billing/delivery address, email, phone.
  • Payment data – processed securely by our UK payment partner Dojo. We never store full card numbers.
  • Account data – login credentials if you create an account.
  • Technical data – IP address, browser type, device info, and cookies.

How We Use Your Data (Lawful Basis)

Purpose Lawful Basis
Process & deliver orders Contract performance
Payment processing via Dojo Contract performance
Customer service Legitimate interest
Email marketing (if opted in) Consent
Fraud prevention & legal compliance Legal obligation / Legitimate interest

Sharing Your Data

We never sell your data. We only share it when necessary:

  • Dojo for secure payment processing.
  • Delivery partners, IT hosting, and email service providers under strict data-processing agreements.
  • Regulators or law-enforcement bodies, if legally required.

International Transfers

If data is transferred outside the UK, we apply UK-approved safeguards such as International Data Transfer Agreements.

Data Retention

  • Orders: 6 years for tax/accounting.
  • Marketing data: until you withdraw consent.
  • Technical logs: kept only as long as needed for security/troubleshooting.

Your Rights

You may request access, correction, deletion, restriction, or object to processing.

Email info@stringersdiy.com or write to:

Unit 1 Manning Road, Bourne, Lincolnshire, PE10 9HW, United Kingdom

If you’re not satisfied, you can complain to the Information Commissioner’s Office (ICO): ico.org.uk.

Cookies & Tracking

We use essential cookies for checkout and optional analytics cookies (with consent). Manage preferences via our cookie banner or your browser.

Security

We use industry-standard encryption and security controls. Dojo is PCI DSS Level 1 certified.

Changes

Any updates will be posted here with a new Effective Date.

Contact

Data Controller: Stringers Home Decorating Centre
Email: info@stringersdiy.com
Address: Unit 1 Manning Road, Bourne, Lincolnshire, PE10 9HW, United Kingdom